RETURNS AND EXCHANGE POLICY
Update: As part of amanté's Covid-19 policy, we are currently not able to accomodate any returns or exchanges until further notice. Please contact us on our email firstname.lastname@example.org if you have a concern about your purchase.
At amanté, we take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. However, as items purchased through amantélingerie.com are intimate in nature, certain limitations do apply.
All products are sold “as is." The customer assumes the responsibility for the purchase, and no refunds will be issued unless the items purchased are damaged or defective. An exchange will be possible for Bras, Sleepwear, Sportswear, and Swimwear providing the hygiene liner is securely in place.
- Bras, Sleepwear, Swimwear and Sportswear purchased at full price are eligible for exchange subject to items being returned in Original condition. Any item purchased during sale periods on discount are not eligible for exchange.
- In order to exchange an item:
- Inform us via email within 15 days at email@example.com and we will arrange the return pick for you.
- Exchanges will be applicable only for Bras as we maintain a no returns policy on Briefs,Panties, Swim Bottoms & One piece Swimwear due to hygiene reasons.
- While Returns are not possible for items sold online, we are able to arrange for an exchange where applicable.
- Defective items should be returned within 2 weeks from the date of original shipment.
- All items returned to us must be in original condition with all original tags attached, hygiene liner in place and must be free of any odor and/or stains. Assessment of the condition of the returned item(s) will be at the sole discretion of amante Lanka (pvt) Ltd.
- The item must not have been worn, washed or otherwise used.
- In the event that an item has been damaged during the shipping process, the damaged bag should be returned along with the damaged goods.
- Original shipping and handling fees are non-refundable.